Terms and Conditions
1 Introduction
(a) CKBaron Pty Ltd (ACN 657772613) is referred to in these Terms and Conditions as CRYPTO CALLS or DEFI KING or “we”, “us”, “our” and similar.
(b) We provide a range of goods and services relating to the trading of cryptocurrencies, NFTs and other non-FIAT currencies and blockchain products (Goods and Services).
(c) The website at the domain name cryptocallsempire.com, the Facebook page with the handle https://www.facebook.com/cheynekupfer, the Instagram site with the handle https://www.instagram.com/cheynekupfer/, the LinkedIn profile with the URL https://www.linkedin.com/in/cheyne-kupfer-7a6425238, the YouTube channel at https://www.youtube.com/@CryptoCallsEmpire, and the Twitter account with the handle https://twitter.com/cheyne_kupfer (Website and Socials) are all owned and operated by us.
(d) By accessing the Website and Socials; providing us with any material or information, via the Website and Socials, post, email, telephone, messaging app or otherwise; purchasing any Goods; engaging us to provide any Services; participating in any survey or registering for or attending any event, you are agreeing to these Terms and Conditions.
(e) We reserve the right to change these Terms and Conditions without giving you any explanation or justification for such change.
(f) We will take reasonable steps to notify you of any change to these Terms and Conditions, by posting the amended Terms and Conditions on our Website. By accessing the Website or Socials; providing us with any material or information, via the Website and Socials, post, email, telephone, messaging app or otherwise; purchasing any Goods; engaging us to provide any Services; participating in any survey or registering for or attending any event, following any amendments you agree to be bound by the amended Terms and Conditions. We suggest that each time you access our Website you read the Terms and Conditions.
2 Terms and Conditions
2.1 Use of the Website and Socials
(a) All content on the Website and Socials is copyright works owned by CKBaron Pty Ltd and other copyright owners.
(b) All logos, brand names and service names that identify us are our copyright works and/or our trade marks. All articles, blogs, photographs, pictures, drawings, images, biographies and other information on this Website are our copyright works, unless otherwise specified. All other copyright works and/or trade marks on this Website are the property of their respective owners. We reserve all intellectual property rights, including, but not limited to, copyright and trade mark rights in all content published on this Website (Content) or given to you by us in the course of providing the Services (Materials). You must obtain written permission before using any Content or Materials. Any unauthorised use of any Content or Materials may violate contractual, copyright, trade mark and other rights or legal protections and could result in criminal or civil penalties.
(c) Cheyne Kupfer, also known as the DEFI KING, has developed a reputation in relation to the Goods and Services. Any unauthorised exploitation of his name or likeness is strictly forbidden.
(d) Except for the limited use set out in clause 2.1(e) you may not use the Website, the Content or the Materials, for any purpose. We reserve the right to serve you with notice if we discover that you are involved in:
(i) any breach of the community code of conduct or other policies of any of the social media companies hosting any of the pages owned and operated by us, as listed above as the Socials;
(ii) engaging in unauthorised use of CRYPTO CALLS, DEFI KING or any other trade marks registered or used by us from time to time;
(iii) impersonating us or Cheyne Kupfer;
(iv) unauthorised use of the name and likeness of Cheyne Kupfer, or in any way trading off the reputation of Cheyne Kupfer to imply that any product or service has the endorsement, sponsorship or approval of Cheyne Kupfer when it does not;
(v) creating any avatar or deep fake involving Cheyne Kupfer;
(vi) creating social media accounts with handles that are substantially identical or deceptively similar to any handles owned or operated by us, or any trade marks used or registered by us;
(vii) unauthorised reproduction of the Content or Materials in any material form;
(viii) unauthorised distribution of the Content or Materials in any material form;
(ix) selling of the Content or Materials in any material form;
(x) re-transmission of the Content or Materials by any medium of communication;
(xi) storing the Content or Materials in any storage media;
(xii) uploading or reposting the Content or Materials to any other website, social media page, metaverse or elsewhere on the Internet;
(xiii) modifying or copying the layout of the Website or Socials;
(xiv) modifying or copying any computer software or code contained in the Website or Socials;
(xv) “framing” the Material on the Website or Socials with other material on any other website or social media page;
(xvi) reformatting the Website or Socials any of the Content or Materials;
(xvii) metatagging or mirroring of the Website or Socials; and/or
(xviii) using data mining robots or other extraction tools in relation to the Website or Socials.
The above are unlawful in any jurisdiction and are specifically prohibited by these Terms and Conditions.
(e) Despite the above restrictions on use of the material on the Website and Socials, you may download Content from the Website for your personal non-commercial use provided you do not remove any copyright and trade mark notices contained on the Content, and you may use the Materials as authorised separately by us under any contract to provide the Goods and Services to you.
2.2 Links to other websites
(a) The Website and Socials contains links to sites on the Internet owned and operated by third parties and which are not under our control.
(b) In relation to the other sites on the Internet, which are linked to the Website and Socials, we:
(i) provide the links to other sites as a convenience to you and the existence of a link to other sites does not imply any endorsement, support or sponsorship by us of the operator of that linked site nor of the information and/or products or services and/or content of the linked site; and
(ii) take no responsibility for the content and material or maintenance of any linked site;
(iii) take no responsibility for the privacy compliance by any linked site, and in particular note that we are not responsible for how the owners and operators of any linked site collect, use or disclose your personal information, so it is important to familiarise yourself with their privacy policies before accessing or using them or providing them with your personal information (which they may collect through the use of cookies) when you visit them;
(iv) do not provide any financial advice and to the extent that any linked site provides any information or advice that may be construed as financial advice, we expressly deny that any of that advice is provide by us or with our endorsement, support, sponsorship or approval. We strongly recommend that you seek independent financial advice from a qualified and trusted financial advisor, before acting on any financial information or advice you receive from any linked site or elsewhere on the Internet.
(c) The Website and Socials may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
(d) You may link our Website and Socials with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of the Content on our Website or Socials, you may not alter or remove any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.
2.3 Information
(a) We endeavor to ensure that Content, Materials, information, details, descriptions, images and prices of Goods and Services, and links to linked sites appearing on the Website and Socials are accurate and complete at the time when the relevant Content, Materials, information, details, descriptions, images, prices and links is entered onto the system.
(b) Subject to the Australian Consumer Laws, to the full extent permitted by law we disclaim any and all warranties, express or implied, regarding the accuracy, reliability, timeliness or otherwise of any Content, Materials, information, details, descriptions, images, prices and links contained or referred to on the Website or Socials, or on any linked sites.
(c) We may remove any Content, Materials, information, details, descriptions, images, prices and links to other sites on the Internet, at any time without giving any notice, explanation or justification for removing the Content, Materials or information, details, descriptions, images, prices and links.
(d) Subject to Australian Consumer Laws, we will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if we have been advised of the possibility of such loss of profits or damages) which are the consequence of:
(i) Any inaccuracy of any Content, Materials, information, details, descriptions, images, prices and links on the Website, Socials or any linked sites;
(ii) Our removal of any Content, Materials, information, details, descriptions, images, prices and links from the Website or Socials or any linked sites;
(iii) You or any other party acting, or failing to act, on any Content, Materials, information, details, descriptions, images, prices and links contained on or referred to on the Website or Socials or any of the linked sites; and
(iv) You using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the Website, Socials or any linked sites.
2.4 Viruses, Interruptions, Errors and Defects
(a) We do not warrant, guarantee, or make any representation that:
(i) the Website and Socials, or the servers that make the Website and Socials available on the Internet are free of software viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful;
(ii) the functions contained in any software contained on the Website and Socials will operate uninterrupted or are error-free; or
(iii) errors, defects or omissions in the Website and Socials will be corrected in a timely manner or at all.
(b) Subject to Australian Consumer Laws, we are not liable to you for:
(i) any viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful and that may affect your computer software or hardware or otherwise affect you as a consequence of you accessing the Website and/or Socials or linked sites;
(ii) interruptions, including delays to or cessation of access to the Website and/or Socials or linked sites;
(iii) errors, defects or omissions in the Website and/or Socials, or linked sites; or
(iv) defamatory, offensive or illegal conduct of any user of the Website and/or Socials or other linked sites,
whether caused through our negligence or the negligence of our employees, independent contractors or agents, or through any other cause.
(c) You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website and/or Socials or other linked sites.
2.5 Uploading material or information
(a) You represent and warrant in relation to any material or information you upload to the Website and/or Socials that:
(i) You are authorised to provide the material or information in accordance with these Terms and Conditions;
(ii) The material or information:
• is accurate and complete;
• is not offensive or illegal;
• is not defamatory or a malicious falsehood in relation to any product, service, person or corporation;
• is not third party confidential information;
• is not the “passing off” of any product or service, is not misleading or deceptive, and does not constitute unfair competition;
• does not infringe any intellectual property right including, but not limited to copyright and trade mark rights;
• does not infringe any legislation or regulations of the Commonwealth of Australia (including, but not limited to, the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL)) and the State of Queensland and any other parliament competent to legislate in relation to the Website or any law in any country where the material or information is or will be available electronically to users of the Website;
• does not otherwise infringe upon the contractual or common law rights of any person or corporation; and
• is not financial advice.
(b) By uploading any material that is protected by intellectual property rights including, but not limited to, copyright and trade mark rights on to the Website and/or Socials, you are granting us a perpetual, non-exclusive, transferrable and payment-free licence throughout the world to:
(i) reproduce, use and exploit the intellectual property to the full extent permitted by intellectual property law in any jurisdiction in which the Website and/or Socials is available to users; and
(ii) allow us to sub-licence others the same rights granted to us in clause 2.5(b)(i) above.
(c) You consent, and warrant that you have obtained all relevant third party consents, to a breach by us, any transferee, or any licensee or other person authorised by us to use the intellectual property, of any Moral Rights in any copyright in the intellectual property and waive the right to, and warrant that you have obtained all necessary third party waivers of the right to, take any action against us, any transferee, or any licensee or other person authorised by us to use the intellectual property for such breach of any moral rights in any copyright in the intellectual property.
(d) You consent to us emailing you at any email address you provide to us, or telephoning you on any phone number you provide to us, and you have taken steps to ensure that it is safe for you to be contacted by us via these means.
(e) You acknowledge that the Goods and Services provided by us may be affected by the information you provide to us. We will not be liable for any advice that is incorrect due to your failure to provide accurate and complete information.
2.6 Limit of liability
(a) We and our respective officers, employees and agents have no liability for any costs, losses or damages of any kind, which you may incur, arising whether directly or indirectly. This applies:
(i) in relation to or in connection with any material or information supplied in respect of advertising on this Website and/or Socials;
(ii) as a consequence of removing any material or information from this Website and/or Socials.
(b) We may terminate access to the Website and/or Socials at any time without giving any explanation or justification for the termination of access, and we have no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website and/or Socials.
2.7 Indemnity
You will at all times indemnify and keep indemnified us and our respective officers, employees and agents (Those Indemnified) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of Those Indemnified arising from any claim, demand, suit, action or proceeding by any person against any of Those Indemnified where such loss or liability arose out of, in connection with or in respect of:
(a) any breach of these Terms and Conditions by you; and
(b) publication, distribution or use of the material or information or intellectual property supplied by you.
3 General
3.1 Waiver
Our failure to exercise or enforce any right or provision of the Terms for Customers shall not constitute a waiver of such right or provision.
3.2 Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
3.3 Severance
If any part of these Terms and Conditions are found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Terms and Conditions and the severed part will not affect the validity and enforceability of any remaining provisions.
3.4 Dispute Resolution
The parties agree to make reasonable attempts to resolve all disputes relating to these Terms and Conditions via direct communication at first instance. In the event that the parties are unable to resolve any dispute via direct communication, the parties agree to attempt to resolve the dispute with the assistance of a Queensland Law Society accredited mediator, with the cost of mediation to be split equally between the parties.
3.5 Jurisdiction
(a) These Terms and Conditions will be governed by and interpreted in accordance with the laws of Queensland, Australia, without giving effect to any principles of conflicts of laws.
(b) You agree to the jurisdiction of the courts of Queensland, Australia to determine any dispute arising out of these Terms and Conditions.


PRIVACY POLICY 
IPrivacy Policy
1 Introduction
(a) CKBaron Pty Ltd (ACN 657772613) is referred to in this Privacy Policy as CRYPTO CALLS or DEFI KING or “we”, “us”, “our” and similar.
(b) We provide a range of goods and services relating to the trading of cryptocurrencies, NFTs and other non-FIAT currencies and blockchain products (Goods and Services).
(c) The website at the domain name cryptocallsempire.com, the Facebook page with the handle https://www.facebook.com/cheynekupfer, the Instagram site with the handle https://www.instagram.com/cheynekupfer/, the LinkedIn profile with the URL https://www.linkedin.com/in/cheyne-kupfer-7a6425238, the YouTube channel at https://www.youtube.com/@CryptoCallsEmpire, and the Twitter account with the handle https://twitter.com/cheyne_kupfer (Website and Socials) are all owned and operated by us.
(d) By accessing the Website and Socials; providing us with any material or information, via the Website and Socials, post, email, telephone, messaging app or otherwise; purchasing any Goods; engaging us to provide any Services; participating in any survey, completing any questionnaire or registering for or attending any event, whether solicited or unsolicited by us, you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.
(e) We reserve the right to change this Privacy Policy:
(i) with prior notice to you, such as by updating our Website or emailing you notice of the change, or without prior notice unless it would be unreasonable for us to dispense with notice in the circumstances; and
(ii) without giving you any explanation or justification for such change, unless it would be unreasonable for us to withhold an explanation and justification in the circumstances.
(f) By accessing or using our Website and Socials; providing us with any material or information, via the Website and Socials, post, email, telephone, messaging app or otherwise; purchasing any Goods; engaging us to provide any Services; participating in any survey, completing any questionnaire or registering for or attending any event, whether solicited or unsolicited by us, you are agreeing to the version of the Privacy Policy available on the Website at the time you take the relevant action. We suggest that each time you access our Website you read the Privacy Policy.
2 Privacy policy
2.1 When do we collect information?
(a) We collect three categories of information:
(i) the personal information you voluntarily provide with your informed consent;
(ii) personal information about you from other sources, such as a referee provided by you on an employment application made with us; and
(iii) “cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.
(b) The personal information we may collect, and how each piece of information is used, and to whom each piece of information is disclosed, is outlined in the below table:
Information How it is used To whom it is disclosed
Names of clients, suppliers, personnel, officers, employees and contractors
Company and business names, Australian company and business numbers, of clients, suppliers, personnel, officers, employees and contractors
Physical and postal address of clients, suppliers, personnel, officers, employees and contractors
Personal email addresses and telephone numbers of clients, suppliers, personnel, officers, employees and contractors
Generic company email addresses and telephone numbers of clients, suppliers, personnel, officers, employees and contractors
Information relating to the wallet, cryptocurrencies, NFTs, non-FIAT currencies and other assets owned by clients, suppliers, personnel, officers, employees and contractors
Position/title of any officers, employees, personnel and contractors at the business or company of any client, supplier or contractor
Usernames and passwords to any accounts controlled by us or otherwise issued by us
Debit card and/or bank account details
Other unsolicited information and data you or your officers, employees, personnel or contractors provide to us Handling enquiries
Opening files
Communicating with you
Preparing documents
Enabling access and maintaining security
- Changing passwords and usernames in the event any personnel leave a business or company, there are any security breaches, a certain amount of time has passed, or the person has forgotten or otherwise requested a change of username and/or password
Marketing and consumer analytics:
- Providing you with information regarding services or events that may be of interest to you;
- Improving our Goods and Services (including updating our Materials, training our contractors, and contacting you about those improvements and asking you to participate in surveys and reviews about our products and services); and
- Marketing and promotional activities by us (including by direct marketing by email, SMS and MMS messages).
- Advertising our Goods and Services to you
Events, competitions and promotions, and social media:
- Drawing and contacting winners;
- Adding entrants to marketing database;
- Responding to social media messages; and
- Fulfilling social media platform rules.
Managing any payment matters
- Receiving and processing payments
- Making any reimbursements for overpayment to you
- Taking direct debit of the amount owed by you
- Debt collection
- Providing any refunds
Making referrals to third party service providers
After-sale services
- re-performance of work
- complaints and warranty claims
General administrative and security use:
- Protecting the Website and Socials from security threats, fraud, or other criminal activities;
- Administration and management;
- Maintenance and development of our products and services, business systems and infrastructure; and
- Customer service and quality assurance. Officers and employees of ours who need to know the information for the purposes of performing or improving any part of the Goods and/or Services and Materials
Independent contractors we have engaged to assist with any part of the Goods and/or Services
Service providers (including IT service providers, accountants, lawyers and other service providers engaged by us)
Our third party partners, including advertising agencies, digital advertising networks (for example Google and Facebook).
Third parties connected with the sales and after sales process including, payment platform providers, financial institutions, credit service providers, credit reporting bodies, and any third party providers who provide us with ecommerce services, or who assist us in providing our products and services to you
Third parties connected with the marketing process, including messaging service providers, marketing list providers or third parties who assist us in providing our products and services to you
Any other person when we believe release is appropriate to comply with the law, enforce our subscription agreements, this Privacy Policy, or protect ours or others’ rights, property, or safety.
Specific to prospective officers, employees and independent contractors:
Education and employment history, salary history and expectations, age, gender and ethnicity, disabilities and special needs, drug and alcohol test results
Next of kin name and contact details
Superannuation
Card or bank account details
Details around leave, incidents in the workplace, workplace performance Conducting background checks
- Assessing candidate suitability for role
- Verification of candidate identity and age
- Conducting bankruptcy and directorship searches and company checks
- Social media activity checks via publicly available information including Facebook, Twitter, Instagram, and YouTube
- Criminal history background checks
- Confirmation of eligibility to work in Australia
- Confirmation of education and qualifications
- Confirmation of previous employment
- Consideration regarding medical leave
Administration and performance monitoring, whether or not the employment or contractor relationship is prospective, current or past
- Dealings related to the employer/employee relationship or the contractor/principal relationship (as the case may be)
- Facilitating any purchase of any products or services and associated staff discounts
- Monitoring systems, performance and time, and internet usage
Meeting corporate social responsibility targets
Making adjustments to workplace facilities to accommodate disabilities and special needs
Contacting next of kin in the event of emergency
Attending to payment of superannuation
Paying you Officers and employees of ours who need to know the information in order to hire you, pay you, discipline you, approve your leave, etc
Other independent contractors we have engaged to assist with any part of the human resources functions referred to above
Recruitment agencies and recruiters engaged by us from time to time
The Australian Taxation Office
Our accountants, lawyers and other service providers engaged by us
Our bank and third party payment processing service providers
The Relevant Worker’s Compensation organisation(s) (e.g. WorkCover)
Our insurance provider
Your superannuation fund
Your next of kin
Third party referees provided by you in connection with an application for employment/engagement with us
Third party parties in connection with obtaining any background checks, pre-employment screening (including without limitation psychometric services) or loss prevention consultation and implementation programs
Financial institutions for payroll purposes
Any other person when we believe release is appropriate to comply with the law, enforce our subscription agreements, this Privacy Policy, or protect ours or others’ rights, property, or safety
(c) To the extent practicable and reasonable, you may deal with us on an anonymous basis or through the use of a pseudonym. However, if you engage us to provide any Goods or Services, or if you see to become an officer, employee or contractor of ours, it will not be practicable to correspond with you in this manner and your personal information will be required.
(d) We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.
(e) We undertake to take due care with all information we collect. However in providing us with such information you accept that we are not liable for its misuse due to error in transmission or any viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful.
(f) We will manage your personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) and the General Data Protection Regulation (GDPR), where applicable.
2.2 Why do we use “cookies” and other web use tracking technologies?
(a) We do not automatically collect personally identifiable information about you (personal information).
(b) General information about visits to our Website is collected by our computer servers through “cookies” (small files containing a unique identification (ID) number that our Website transfers to your computer’s hard drive through your Web browser to be stored in the cache of your computer).
(c) The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address. The anonymous non-personal information that we collect and analyse via “cookies” is not personal information as described in the Privacy Act.
(d) We collect information using “cookies” and other tracking technologies for the following reasons:
(i) to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
(ii) to recognise your computer when you next visit our Website to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user; and
(iii) to log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.
(e) If you are unhappy about having “cookies” sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, our Website or some of our Services may not function properly.
2.3 How do we store your information?
(a) We use different technologies and procedures to help protect personal information from unauthorised access, loss, alternation, disclosure or use. Some of the safeguards we use are physical access controls, anti-virus software and access authorisation controls to where your personal information is held. Our commitment to data security means:
(i) we have procedures to limit access to personal information within our organisation;
(ii) we use security measures and technologies within our organisation to protect your personal information; and
(iii) we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where personal information is being transferred.
(b) The Website is not hosted in Australia. For that reason, we transfer all data on the Website (including all personal information) to our hosting service provider in the United States of America. In addition, web traffic information we collect, such as data collected by Google Analytics may be stored overseas.
(c) By submitting your personal information to us, you expressly agree and consent to the disclosure, transfer, storing or processing of your personal information outside of Australia. In providing this consent, you understand and acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia in relation to personal information. We will take steps to ensure that your information is used by third parties securely and in accordance with the terms of this Privacy Policy. However, by providing your consent, under the Privacy Act 1988 (Cth), we are not required to take all steps as may be reasonable in the circumstances.
2.4 How long do we keep your personal information?
We are obligated to keep certain personal information for a minimum period of 7 years. However, we will take steps to de-identify or delete any personal information once it is no longer necessary and/or we are no longer obligated to keep it.
2.5 Direct Marketing
(a) You give your express and informed consent to us using your personal information to provide you with information and to tell you about our products, services or events or any other direct marketing activity (including third party products, services, and events) which we consider may be of interest to you, whether by post, email, SMS, messaging applications and telephone (Direct Marketing Communications). In addition, we may send you occasional company news and information about other products and services or special promotional offers of our affiliated companies. If at any time you would like to stop receiving future commercial messages from us, you may do so by using the “unsubscribe” facility included in the Direct Marketing Communication.
2.6 The Notifiable Data Breaches Scheme
(a) In accordance with the NDB scheme, we will notify you and the Office of the Australian Information Commissioner (OAIC) about any ‘eligible data breaches’ that affect you. An eligible data breach occurs when the following criteria are met:
(i) There is unauthorised access to or disclosure of personal information held by an entity (or information is lost in circumstances where unauthorised access or disclosure is likely to occur).
(ii) This is likely to result in serious harm to any of the individuals to whom the information relates.
(iii) The entity has been unable to prevent the likely risk of serious harm with remedial action.
(b) If it is not clear if a suspected data breach meets these criteria, we will conduct an investigation to determine whether the breach is an ‘eligible data breach’ that triggers notification obligations.
2.7 How can you access the personal information that we collect?
(a) We are happy to provide you with details of personal information held about you.
(b) To access this information, you need to email us at cryptocallsempire@gmail.com.
(c) If you are concerned that any personal information held about you is inaccurate, out of date, incomplete, irrelevant or misleading you need to email us at cryptocallsempire@gmail.com and we will take reasonable steps to correct the personal information held about you.
(d) If you believe that your personal information has been misused, you need to email us at cryptocallsempire@gmail.com and we will attempt to resolve your complaint. If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992. Email: enquiries@oaic.gov.au. OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints

refund POLICY 
Refunds and Returns Policy

1 Introduction
(a) CKBaron Pty Ltd (ACN 657772613) is referred to in this Refunds and Returns Policy as CRYPTO CALLS or DEFI KING or “we”, “us”, “our” and similar.
(b) We provide a range of goods and services relating to the trading of cryptocurrencies, NFTs and other non-FIAT currencies and blockchain products (Goods and Services).
(c) We may offer these Goods and Services for sale via the website at the domain name cryptocallsempire.com, the Facebook page with the handle https://www.facebook.com/cheynekupfer, the Instagram site with the handle https://www.instagram.com/cheynekupfer/, the LinkedIn profile with the URL https://www.linkedin.com/in/cheyne-kupfer-7a6425238, the YouTube channel at https://www.youtube.com/@CryptoCallsEmpire, and the Twitter account with the handle https://twitter.com/cheyne_kupfer (Website and Socials), which are all owned and operated by us.
(d) By purchasing any Goods; engaging us to provide any Services; or otherwise contracting with us for the provision by us of any goods or services to you, you are agreeing to the terms of this Refunds and Returns Policy.
(e) We reserve the right to change this Refunds and Returns Policy:
(i) with prior notice to you, such as by updating our Website or emailing you notice of the change, or without prior notice unless it would be unreasonable for us to dispense with notice in the circumstances; and
(ii) without giving you any explanation or justification for such change, unless it would be unreasonable for us to withhold an explanation and justification in the circumstances.
(f) By purchasing any Goods; engaging us to provide any Services; or otherwise contracting with us for the provision by us of any goods or services to you, you are agreeing to the version of the Refunds and Returns Policy available on the Website at the time you take the relevant action. We suggest that each time you access our Website you read the Refunds and Returns Policy.
2 Australian Consumer Laws
(a) It is not lawful for any company to attempt to contract out of the consumer guarantees as prescribed by the Australian Consumer Laws. This Refunds and Returns Policy does not make any attempt to do so.
(b) All Goods provided by the Company will:
(i) Be of an acceptable quality (safe, lasting, have no faults, look acceptable, and do all the things someone would normally expect them to do);
(ii) Be fit for the purpose discussed;
(iii) Match the description provided before purchase;
(iv) Match any sample or demonstration model; and
(v) Fulfil any extra promises of quality and performance.
(c) All Services provided by the Company will:
(i) Be provided with reasonable care and skill;
(ii) Comply with what you asked for (and we agreed to); and
(iii) Be delivered in a reasonable time.
(d) If any Goods do not meet the requirements of 2 (b) or any Services do not meet the requirements of 2 (c), through no fault of your own, you have the right to ask for a repair, replacement or refund. This should be done by the provision of notice in writing to: cryptocallsempire@gmail.com.
(e) It is your responsibility to provide us with notice under 2 (d) as soon as possible after you become aware that any Goods do not meet the requirements of 2 (b) or any Services do not meet the requirements of 2 (c).
(f) It is your responsibility to take all reasonable steps to minimise the harm caused to you by the fact that any Goods do not meet the requirements of 2 (b) or any Services do not meet the requirements of 2 (c).
(g) When you ask for a repair, replacement or refund in accordance with 2 (d), we may:
(i) ask you for proof of purchase such as a receipt or bank statement; and
(ii) discuss with you whether the problem is major or not.
(h) People who receive Goods and Services as gifts have the same rights and responsibilities and are entitled to the same remedies as consumers who buy Goods and Services directly from us.
(i) A major problem is something that would have stopped someone from buying the goods or services if they’d known about the problem.
(j) For goods, a problem may be a major problem if the goods:
(i) Are unsafe;
(ii) Are significantly different from the sample or description; or
(iii) Do not do what we said they would do, or what you asked for.
(k) For services, a problem may be a major problem if the services:
(i) Create an unsafe situation;
(ii) Are unfit for their common purpose; or
(iii) Do not meet the specific purpose you asked for.
(l) If the problem with your Goods and Services is a major problem, you will be able to choose a refund, repair or replacement (or compensation in the case of Services).
(m) The amount of the refund you receive for any Services will normally be for the proportion of the services not already performed at the time of cancellation of the Services, as well as a portion of the services performed where some or all of the Services performed were unsatisfactory.
(n) If the problem with your Goods and Services is not a major problem, we have the right to choose whether we will repair, replace or refund the Goods, or fix the problem with the Service.
(o) When you notify us that you are returning the Goods to facilitate a refund, repair or replacement at your election under clause 2(l) or we notify you that you are to return the goods to facilitate a refund, repair or replacement our election under clause 2(n), the Goods become our property. You must return the Goods to us unless the cost of returning, removing or transporting the Goods is significant, in which case we will collect the Goods.
(p) Where we are to repair any Goods at your election under clause 2(l) or our election under clause 2(n), we will do so within a reasonable time. If we are unable to repair the Goods, you have a right to reject the Goods and seek either a refund or replacement; or have the goods fixed elsewhere and claim reasonable costs for repair from us.
(q) The Australian Consumer Laws do not require us to give a refund if you simply change your mind about the Goods or Services. It is our express policy that we will not provide any a refund, replacement or credit note when this happens.

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